Seen a listing you believe is illegal? Tell us here.
A notice does not take anything down on its own. If it did, it would be the cheapest tool for getting a competitor out of the way. A person assesses it.
You do not need an account. You do not need to be the affected party.
This is the mechanism of Article 16 of Regulation (EU) 2022/2065. You will receive an acknowledgement of receipt by email, and we will write to you about what was decided — even if the decision is “nothing”.
The form is in Greek. In any other language, write to report@home.gr.
This form is in Greek. In any other language, write to report@home.gr — the same queue, read by the same person.
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A message, not a listing?
We do not read conversations and we do not police them. If someone writes to you, you have blocking inside the conversation — it takes effect immediately, without waiting for anyone — and reporting from the app.
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Your own personal data?
If you want to exercise a GDPR right — access, rectification, erasure — the address is privacy@home.gr and the steps are in the Privacy Policy.
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Something urgent or criminal?
If a person is in danger, we are not the right recipient — call the Police (100). Our queue is assessed by people during working hours.
Four things, and all four are required by law.
The URL of the listing, so that we know what to look at. The why, in enough detail for it to be assessed. Your email address, so that we can reply to you. And the statement that what you write is, to the best of your knowledge, accurate.
Without any one of these the notice does not stand, and we will tell you so immediately instead of losing it in silence.
How it is assessed and what it means: Article 09 of the Terms. Our points of contact: Article 15.
Three things, in this order.
None of the three is automatic, except the first — and the first exists precisely so that you are not left waiting with nothing in your hands. Silence is not an answer.
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Acknowledgement of receipt
An email with the reference number of the notice, immediately. If it does not go out, the screen tells you so and gives you the number there — we do not promise you a message that was not sent.
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A person assesses it
It enters the same queue as every report and a person from the team opens it. The deadline we commit to is written in Article 09 of the Terms — we do not write it a second time here, so that the two can never diverge.
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You learn what was decided
An email with the outcome: a violation was found, or it was not. Exactly what happened concerns the person who was reported, so we do not write it — but the decision reaches you.